During a recent executive workshop I delivered on leadership and management excellence, many participants offered their own experiences in these trying economic times. I was struck by how many in the group are gallantly facing incredibly tough situations within severely down markets. Perhaps you have many of the same issues: Do I lay off staff? […]

While many of today’s top-ranked businesses fully embrace excellence in customer service, vendor relations, and even employee satisfaction, they typically fail to realize the importance that excellence in leadership plays in achieving great results. With the unrelenting pressures we face in business today, it is time for companies to wake up to the truth that […]

To survive today, you may need to go beyond merely altering your business. Here’s how to start. Over the years, we have all led change initiatives, yet few of us have encountered what we are experiencing today. In many cases, we need something more than just managing change within our businesses. Webster’s New World Dictionary […]

Good Managers Trust and Respect Their Employees As Wayne Outlaw, author of Smart Staffing, rightly points out, “You can demand obedience because of your rank, but you have to earn trust and respect.” And the only way to accomplish that is to show trust and respect to your employees. Many bosses fail in this effort […]

If you ask most recruiters what their company’s most valuable asset is, they will likely say their employees. Most managers, specifically executives, understand the importance of great talent. However, many executives treat hiring A-players as a secondary responsibility, rather than a top priority. Time and time again, this proves to be a critical mistake. For […]