Client Partner
Role:
The Client Partner will develop and maintain solid client relationships by defining needs, assembling the necessary resources to deliver solutions, managing the quality and overseeing the delivery of solutions in a timely manner.
Job Responsibilities:
- Participate & facilitate in on-site or off-site client visits and/or conference calls.
- Identify client’s business needs and requirements and successfully communicate those needs to internal personnel for action.
- Build value by leveraging other product/service offerings that Ropella offers.
- Delegate the day-to-day client requests to recruiters to ensure timely response and resolution.
- Oversee the creation of marketing materials for candidates that will be used by the recruiting team.
- Build search assignment descriptions from client discussions.
- Prescreen candidates; create prescreening tools for use of the client and recruiting team.
- Partner with clients to ensure Ropella’s offer process is followed.
- Manage own skill and knowledge development.
- Be an ambassador for Ropella, champion their values, take opportunities to positively raise the profile of Ropella in the market.
- Work in conjunction with the Ropella Media team to ensure that the proper people are being “touched” with Ropella’s marketing campaigns. (E-mail Marketing and Trade Show Ads)
- Attend Trade Shows/Conferences, Industry Association meetings, and other industry functions that could result in potential new business opportunities.
- Negotiate and use a wide range of influencing styles to achieve results.
- Flexible, able to thrive in an environment where processes may not be fully established.
- Able to manage competing demands, accept criticism and constructive feedback, while being adaptable and flexible.
- Knowledge and extensive past use of a server-based applicant tracking system.
- Ability to travel as required.
- Update job knowledge by participating in educational opportunities; professional publications; maintaining personal networks; participating in professional organizations.
Qualifications:
- College degree required; graduate degree desired.
- Minimum of 5 years’ business experience.
- Able to prioritize and manage workload.
- Motivation for Sales.
- Closing skills.
- Results-oriented achiever and self-starter.
- Creative problem solver.
- Effective spoken and written communication skills.
- Computer literate and operational.
- Strong organizational skills and detail orientation.
- Confidentiality and honesty.
- Team player.
- Strong analytical abilities.
- Professional, committed to quality service, and client satisfaction.
- Demonstrated initiative, resourcefulness, and dependability.